Discreet unbranded parcel ready for express dispatch
Shipping & Delivery

Discreet. Tracked. Worldwide.

Same-day dispatch from our Australian facility in plain, unbranded packaging. Live updates pushed straight to your WhatsApp.

Same-day dispatch

before 2pm AEST

Plain packaging

no product names outside

Worldwide tracked

5–14 business days

Free over $500

auto-applied at checkout

01 · Packaging

Lab-grade. Vault-quiet.

Every vial nests into a custom foam insert to absorb transit shock. The outer carton is plain, unbranded, and contains no references to peptides — only your address label and the courier's tracking sticker.

  • Shock-resistant foam vial trays
  • Temperature-shielded for transit
  • Unbranded outer carton — no logos, no product names
  • Tamper-evident security seal
Gloved hand placing glass vials into foam packaging
Courier delivering an unbranded parcel
02 · Dispatch

Same-day from Sydney.

Confirmed and paid before 2pm AEST? Your order leaves the facility the same business day via tracked express. You'll get a tracking link on WhatsApp within 24 hours of dispatch.

Domestic AU

2–4 business days

International

5–14 business days

Worldwide delivery routes from Australia
40+ destinations

Shipped from Australia, tracked everywhere.

We ship discreetly to research labs and individual researchers across North America, Europe, Asia and beyond — with full tracking from dispatch to door.

Dispatched from Level 14, 275 Alfred St, North Sydney, NSW 2060

Shipping policy

Dispatch times

Orders placed and paid before 2 PM AEST on business days are dispatched the same day. Orders placed later, or on weekends/public holidays, are dispatched the next business day.

Rates

  • Orders under $500: $25 flat-rate tracked express.
  • Orders over $500: FREE shipping — applied automatically at checkout.
  • International: Tracked airmail (5–14 business days) — quoted in your WhatsApp confirmation.

Tracking

You'll receive a tracking number within 24 hours of dispatch, via WhatsApp or email.

Customs

The buyer is responsible for any local import duties, taxes, or compliance with local regulations. Please check legality in your country before ordering.

Lost or damaged parcels

If your parcel is marked delivered but missing, or arrives damaged, message us within 48 hours with photos. We'll either resend or refund at our discretion.

Returns

Due to the nature of research compounds, we cannot accept returns once a vial has been shipped, unless it is defective or mislabelled. In those cases we offer a free replacement or full refund.

Still have a shipping question?

WhatsApp our concierge for the fastest reply, or open live chat for non-urgent questions.

Primary